We’re excited to introduce Guest Self Service (GSS)—our new, streamlined booking experience that gives your group more control, clarity, and convenience.

Through GSS, group leaders can:

• Chat directly with Lake Yale staff and see the history of your conversations

• Add break requests

• Manage rooming lists

• Submit dietary restrictions

• Make roommate requests

• Broadcast important messages to your group

• And more—all in one place.

Don’t Have GSS Access Yet?

If you haven’t received a link to your booking in the Guest Self Service system, reach out to us—we’ll be happy to send it your way!

📧 Email us at lakeyalebcc@lybcc.com

📞 Call us at (352) 483-9800