We're Upgrading Your Experience at Lake Yale

We’re excited to introduce Guest Self Service (GSS)—our new, streamlined booking experience that gives your group more control, clarity, and convenience.

Through GSS, group leaders can:

  • Chat directly with Lake Yale staff and see the history of your conversations

  • Add break requests

  • Manage rooming lists

  • Submit dietary restrictions

  • Make roommate requests

  • Broadcast important messages to your group

  • And more—all in one place.

Don’t Have GSS Access Yet?

If you haven’t received a link to your booking in the Guest Self Service system, reach out to us—we’ll be happy to send it your way!

📧 Email us at lakeyalebcc@lybcc.com

📞 Call us at (352) 483-9800

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